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Web Usability is the blog of Mattias Lundmark - manager, web developer and usability engineer.

July 28, 2007

How to Write Excellent Online Instructions

Posted in Featured, Instructions, Web, Writing at 01:08

how_to_123Online instructions can be a lot of things – tutorials, FAQs, troubleshooting manuals or user guides. Depending on the quality, they can be lifesavers or sources of major frustrations. These tips will help you write instructions that provides a better user experience for your users, which will save both them and you a lot of time and trouble.

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