As you can see, this piece was written almost four years ago so I had to go back and reread it again in light of your comment.

I sincerily apologize if you felt offended with my sporadic use of she/her. It was simply my attempt at breaking the norm of using the male pronoun as a default, but I can now see how it came across as insulting instead, the opposite of my intentions.

I don’t see users as ignorant, hence my tip: “Think of your user as intelligent, in a hurry and an expert in their own field, which is usually not the topic of the instruction.” I’m a bit confused as to how you take that to be about me thinking about “ignorant women”, but clearly I need to communicate my point better.

Again, my apologies for having offended you and I do appreciate the comment. I’m also curious what search terms you used when you ended up at this blog post, it would be really interesting for me to know.

Best regards,
Mattias